Onboarding your first ten clients without the chaos

The difference between an MSP that scales and one that drowns is a repeatable onboarding process. Here is the one we recommend.

A standard runbook

• Create the client company and its device groups before any agents ship.
• Deploy the unattended agent with the company and group baked into the enrollment token.
• Scope technician permissions to the new company on day one.
• Confirm health signals are green before you call onboarding complete.

Do it the same way every time and the tenth client feels exactly like the first.