For MSPs

Remote support that scales with your MSP.

Manage every client company, every device group, and every technician from one console — multi-tenant by design, white-labeled to your brand, and priced for how your team actually works.

No credit card required · Concurrent-technician pricing

Built for the way MSPs operate

Everything you need to support dozens of clients from a single, organized console.

True multi-tenant

A clean 3-tier model — your MSP, your client companies, their devices — so structure mirrors how you run your book of business.

White-label

Your brand, your logo, your colors, and a custom domain. Clients only ever see you — never AccessMonk.

Concurrent-technician pricing

Pay for active sessions, not seats or endpoints. Add unlimited devices and technicians without surprise bills.

Companies & device groups

Organize endpoints into companies and nested groups. Find any machine in seconds across your entire fleet.

Granular technician permissions

Scope each technician to the companies, device groups, and capabilities they need — nothing more.

Full audit & reporting

Every session, file transfer, and config change is logged. Export per-client reports for billing and compliance.

Manage every client from one place

Switch between client companies instantly. Every device stays grouped, searchable, and one click from a session.

Companies
  • Northwind IT42
  • Brightwave Health88
  • Apex Logistics27
  • Meridian Legal15
Search Northwind IT devices…

Servers

  • PROD-DC-01online
  • FILE-SRV-02online

Reception

  • WS-Front-Deskonline
  • KIOSK-LOBBYoffline
4 companies · 172 endpoints · 3 active sessions

White-label

Your brand, front and center

Replace AccessMonk with your own identity across the console, the login page, and the support runner your clients download. Set a custom domain, logo, and colors per tenant — clients experience your agency, not ours.

  • Custom domain
  • Your logo
  • Brand colors

Default

app.accessmonk.com
AAccessMonk
Sign in

White-labeled

support.youragency.com
YourAgency
Sign in

Why MSPs switch to AccessMonk

An honest, feature-based look at how we compare to legacy remote support tools.

Capability
AAccessMonk
Legacy tools

Pricing model

How you actually pay as you grow

Per concurrent technician — unlimited devices
Per endpoint or per named seat — costs balloon with your fleet

Multi-tenant structure

Separation between client companies

Native 3-tier MSP → company → device hierarchy
Bolted-on groups or separate accounts per client

White-label

Custom domain, logo, and colors

Per-tenant branding on console, login, and runner
Limited logo swap, often a paid add-on

Security

Encryption and access model

End-to-end encryption, mandatory MFA, RBAC by default
Transport encryption; MFA and RBAC often gated or optional

Performance

Session responsiveness

Low-latency relays tuned for high frame rates
Variable latency, aging infrastructure

Audit & reporting

Per-client accountability

Full audit log with exportable per-company reports
Basic logs, limited export

Comparison reflects common configurations of legacy tools. Specifics vary by vendor and plan — we encourage you to verify against your current contract.

“Placeholder for an MSP customer story — how consolidating clients into one white-labeled console cut session setup time and simplified billing.”
Customer nameTitle, MSP company

Scale your support desk today

Start free and add clients as you grow. Book a demo to see multi-tenant white-labeling in action.