Remote support your security team can stand behind.
Fast, secure, unattended and on-demand remote access for MSPs and IT teams. Connect in seconds, control any device, and prove every session with a full audit trail.
Trusted by MSPs and IT teams
- Northwind IT
- Acme MSP
- Helmsdesk
- Brightwave
- Corvus Tech
- Lumen Systems
Everything you need to support at scale
Performance, security, and multi-tenant management — without the trade-offs.
Blazing performance
The lowest latency in the category with adaptive bitrate that holds a crisp, responsive session even on bad networks.
End-to-end security
True end-to-end encryption, mandatory MFA and passkeys, and role-based access control on every connection.
Built for MSPs
Multi-tenant by design with white-label branding, per-company device groups, and a complete session audit log.
Unattended access
Manage your whole fleet, grouped by company
Install once and reach any device on demand. Organize endpoints into per-company groups so the right technician always lands on the right machine.
- Per-company device groups and tagging
- Wake, reboot, and reconnect without a user present
- Health and status at a glance across tenants
Northwind IT
- PROD-DC-01online
- WS-Receptiononline
Brightwave
- KIOSK-LOBBYidle
- WS-Finance-02online
Instant SOS support
One code, connect in seconds
For one-time help, your customer runs a lightweight, branded Support app that shows a short code. They read it to you, approve you by name, and you’re in — the app removes itself when the session ends.
- No installs or accounts for the end user
- Customer approves the technician by name
- Reconnect on the same code — no repeat setup
Read this code to your technician
Branded runner · self-deletes after the session
Full control
Every tool a technician needs
Drive the session with confidence — span multiple monitors, move files both ways, take full remote input, and record sessions for compliance.
- Multi-monitor navigation and remote input
- Two-way file transfer and clipboard sync
- Optional session recording for audit
Security is not a feature — it's the foundation.
AccessMonk is built security-first, so every session is private, verified, and accountable by default.
End-to-end encryption
Sessions are encrypted end-to-end — keys never leave the endpoints.
Passkeys + mandatory MFA
Phishing-resistant passkeys with MFA enforced across every account.
SOC 2 + HIPAA
SOC 2 Type II audited and HIPAA-ready for regulated workloads.
Role-based access
Granular RBAC scopes what each technician can see and do.
Full audit log
Every connection, file, and action is recorded and exportable.
Per-tenant isolation
Each company is logically isolated — no cross-tenant access.
Performance you can feel
Engineered for responsiveness on real-world networks. Figures below are performance targets and internal benchmarks.
- typical session latency
- <50 mstypical session latency
- smooth, full-motion control
- 60 FPSsmooth, full-motion control
- adaptive bitrate on weak links
- Works on 3Gadaptive bitrate on weak links
Targets and benchmarks, not guaranteed results. Actual performance varies by network and hardware.
For MSPs
Purpose-built for the way MSPs operate
Multi-tenant from the ground up, with white-label branding and pricing that matches how your team actually works.
White-label
Your brand, your domain, your runner — end to end.
Concurrent-technician pricing
Pay for active seats, not endpoints. Scale without surprises.
Companies & device groups
Multi-tenant structure that mirrors how you run your book.
Simple, per-concurrent-session pricing
Free to start. Pay only for the technicians actively connecting — never per endpoint.
Free
$0/mo
For solo technicians getting started.
- 1 concurrent session
- 2 managed devices
- Unattended + SOS access
Team
$65/mo
For IT teams working in parallel.
- 3 concurrent sessions
- 100 managed devices
- Session recording & audit log
MSP
Popular$165/mo
For MSPs running client fleets.
- 10 concurrent sessions
- Unlimited devices
- Background tools & remote terminal
Start supporting in minutes
Spin up a secure workspace, install one agent, and connect to your first device today. No credit card required.