Everything you need to support any device, anywhere.
Unattended access, instant SOS sessions, full in-session control, file transfer, and cross-platform agents — all in one secure console built for IT teams and MSPs.
Unattended access
Always-on access to your entire fleet
Install a lightweight agent once and reach any device on demand — even when no one is at the keyboard. Endpoints stay organized by company so the right technician always lands on the right machine.
- Always-on background agent
- Fleet grouped by company
- Wake-on-LAN and remote reboot
- Live health and status signals
Northwind IT
- PROD-DC-0112%online
- WS-Reception4%online
Brightwave
- KIOSK-LOBBY—Wake
SOS / attended support
Connect to anyone in seconds, no install friction
For one-time help, share a short session code. Your customer runs a small, branded runner that connects instantly and removes itself the moment the session ends.
- One-time session codes
- Branded, self-deleting runner
- Simple “show a code” flow
- No accounts or installs for users
Read this code to your technician
Branded runner · no install · self-deletes after the session
In-session control
Full control the moment you connect
Drive the remote machine like you are sitting in front of it. Span every monitor, send secure key sequences, and protect privacy with screen and input controls.
- Multi-monitor switching
- Remote keyboard and mouse
- Send Ctrl-Alt-Del securely
- Blank screen and lock remote input
Files & productivity
Move files and talk without leaving the session
Transfer files in either direction with a simple drag and drop, keep clipboards in sync, chat with the person on the other end, and record sessions when you need a record.
- Drag-and-drop file transfer
- Two-way clipboard sync
- In-session chat
- Session recording
Drop files to send
or paste from clipboard
- driver-pack.zip48 MB
- crash-log.txt12 KB
Cross-platform
Every OS, from the browser or a native app
Native agents for Windows, macOS, and Linux, plus a clientless browser console that works anywhere — or a polished native desktop app when you want one.
- Windows, macOS, and Linux agents
- Clientless browser console
- Native desktop app
- Consistent experience everywhere
Windows
Native agent
macOS
Native agent
Linux
Native agent
Browser
Clientless
Admin & teams
Granular control over who can do what
Add technicians, assign roles, and scope access to specific device groups. Every action is captured in an immutable audit log for compliance and peace of mind.
- Technician management
- Roles and permissions
- Device-group access scoping
- Complete audit log
- A. RiveraAdmin
- J. OkaforTechnician
- M. LindViewer
Audit log
- A. RiveraConnected to PROD-DC-012m
- J. OkaforTransferred 2 files14m
Start supporting in minutes
Spin up a secure workspace, install one agent, and connect to your first device today. No credit card required.