Pricing
Simple, per-session pricing
Pay for concurrent sessions, not seats. Start free, scale as you grow.
Billed annually. Prices shown as monthly equivalent.
Free
Try it out.
$0/mo
Start free- 1 concurrent session
- 2 managed devices
- Unattended access
- Clientless browser console
- Community support
Starter
For solo IT.
$21/mo
$28/mo billed monthly
Start free- 1 concurrent session
- 25 managed devices
- SOS one-time support
- File transfer
- Clipboard sync
- Email support
Team
For growing teams.
$49/mo
$65/mo billed monthly
Start free- 3 concurrent sessions
- 100 managed devices
- Technicians & roles
- Session recording
- Audit log
- Priority email support
MSP
For MSPs at scale.
$124/mo
$165/mo billed monthly
Start free- 10 concurrent sessions
- Unlimited devices
- Role-based access control
- SSO / SAML
- Advanced security controls
- Priority support
White-Label
Your brand, your domain.
$247/mo
$329/mo billed monthly
Contact sales- Everything in MSP
- White-label + custom domain
- Per-company branding
- 25 concurrent sessions
- Dedicated support
Billed on concurrency, not users or devices. One “session” = one technician connected to one device at a time. Add as many technicians and managed devices as you like — you only pay for the number of sessions running simultaneously.
All plans include
- End-to-end encryption
- Mandatory MFA
- Cross-platform agents
- Unattended + attended access
- No per-seat fees
Compare every plan
Every tier is built on the same secure core. Higher tiers add the scale, controls, and branding MSPs need.
| Features | Free | Starter | Team | MSP | White-Label |
|---|---|---|---|---|---|
| Access | |||||
| Concurrent sessions | 1 | 1 | 3 | 10 | 25 |
| Managed devices | 2 | 25 | 100 | Unlimited | Unlimited |
| Unattended access | |||||
| Clientless browser console | |||||
| SOS one-time support | |||||
| File transfer & clipboard sync | |||||
| Session recording | |||||
| Security | |||||
| End-to-end encryption | |||||
| Mandatory MFA + passkeys | |||||
| Advanced security controls | |||||
| SSO / SAML | |||||
| Per-tenant isolation | |||||
| Team & admin | |||||
| Technicians & roles | |||||
| Role-based access control | |||||
| Audit log & exports | |||||
| Branding | |||||
| White-label & custom domain | |||||
| Per-company branding | |||||
| Support | |||||
| Community support | |||||
| Email support | |||||
| Priority support | |||||
| Dedicated support | |||||
Pricing questions
Straight answers on how billing works. Anything else, our team is happy to help.
One session is one technician connected to one device at a time. We bill on the number of sessions running simultaneously — not on how many technicians you employ or how many devices you manage. A 6-person team that never runs more than 3 sessions at once only needs the 3-session Team plan.
Yes. Upgrade, downgrade, or cancel from your billing settings at any time. Upgrades take effect immediately and changes are prorated, so you only pay for what you use.
Yes. Every paid plan starts with a no-credit-card trial, and the Free plan stays free forever within its limits. MSP and White-Label plans include a guided proof-of-concept with our team.
We accept all major credit and debit cards, processed securely through Stripe. Invoicing and ACH are available on MSP and White-Label plans.
Yes — annual billing saves 25% versus paying monthly. Toggle to “Annual” above to see the discounted monthly-equivalent price for each plan.
Start supporting in minutes — free, no credit card.
Spin up your first session today and upgrade only when your team outgrows the Free plan.