Product
Designing a console that mirrors how MSPs work
Three tiers, company switchers, and device groups — the product decisions behind managing many client companies from one place.
Priya Nair
April 24, 2026 · 6 min read
An MSP does not manage "devices" — it manages clients, each with their own fleet. The console has to model that reality or it gets in the way all day.
Three tiers, not one list
AccessMonk organizes everything as you → client companies → devices. A company switcher keeps context tight, and device groups inside each company map to sites, departments, or device types.
- Switch between client companies without losing your place.
- Group devices to match how each client is actually structured.
- Scope technician permissions to specific companies or groups.
